About EMC Symmetrix and DMX storage array requirements
Interoperability requirements for storage arrays
For CommandCentral Storage to properly discover and manage EMC
Symmetrix and DMX storage arrays, ensure that your storage network’s
physical connections, device settings, and CommandCentral Storage
settings are properly configured.
Note that when configuring an array for discovery, you can do so in either of the following ways but not both:
http://entsupport.symantec.com/docs/288784
The following topics describe requirements for configuring EMC Symmetrix and DMX arrays:
- Physical connection requirements for EMC Symmetrix arrays
- Device setup requirements for EMC Symmetrix arrays
- Verifying CLI/API functionality for EMC Symmetrix arrays
- CommandCentral Storage setup requirements for EMC Symmetrix arrays
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Physical connection requirements for EMC Symmetrix arrays
About EMC Symmetrix and DMX storage array requirements
For extended discovery, your environment must include the following:- Fibre Channel connection between each array and the fabric
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Device setup requirements for EMC Symmetrix arrays
About EMC Symmetrix and DMX storage array requirements
The following topics identify setup requirements and contain setup instructions for the array and CommandCentral Storage hosts: - Configuration data corruption for EMC Symmetrix arrays
- EMC solutions enabler (SYMCLI) for EMC Symmetrix arrays
- World wide names (WWNs) for EMC Symmetrix arrays
- LUN visibility for EMC Symmetrix arrays
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Configuration data corruption for EMC Symmetrix arrays
Device setup requirements for EMC Symmetrix arrays
Do not run more than one tool (GUI or CLI) at the same time that alters the device masks on an array because this can corrupt array configuration data. CommandCentral Storage alters device masks in Symmetrix arrays through EMC Solutions Enabler and should be the only tool managing the arrays.
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EMC solutions enabler (SYMCLI) for EMC Symmetrix arrays
Device setup requirements for EMC Symmetrix arrays
We recommend that you install Solutions Enabler on a host where the managed host code (not the Server) will be installed.
More Information//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////World wide names (WWNs) for EMC Symmetrix arrays
Device setup requirements for EMC Symmetrix arrays
EMC limits the number of World Wide Names (WWNs) that can be assigned to a single FA port to 32. If more than 32 WWNs are assigned to an array port, EMC Solutions Enabler returns an error message.
To assign new HBA WWNs to an array port that already has the maximum 32 WWNs assigned to it-
Remove some of the WWNs from the port to create available slots in the database.
-
Assign new HBA WWNs to the port.
For detailed instructions, see your vendor documentation.
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LUN visibility for EMC Symmetrix arrays
Device setup requirements for EMC Symmetrix arrays
In addition to the VCMDB LUN, one other LUN in the array should be visible to the host where Solutions Enabler is installed. This LUN acts as a "gatekeeper" and enables communication between the host and the storage array. If the VCMDB LUN is the only LUN in the array that is visible to the host, Solutions Enabler uses it as the gatekeeper, but this is not an optimal configuration. If a second LUN is not visible to the host, determine whether the LUNs in the array are all masked or zoned away from the host where Solutions Enabler is installed. Exclude the VCMDB and other gatekeeper devices from multipathing, and verify that these devices are not in the not ready (NR) state.
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Verifying CLI/API functionality for EMC Symmetrix arrays
About EMC Symmetrix and DMX storag
The following topics describe how to verify EMC Solutions Enabler functionality on UNIX and Windows hosts: - Installing and verifying solutions enabler licenses for EMC Symmetrix arrays
- Verifying that EMC solutions enabler licenses are installed
- Installing EMC solutions enabler licenses
- Verifying CLI/API functionality on UNIX for EMC Symmetrix arrays
- Verifying CLI/API functionality on Windows for EMC Symmetrix arrays
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Installing and verifying solutions enabler licenses for EMC Symmetrix arrays
Verifying CLI/API functionality for EMC Symmetrix arrays
Table: EMC Solutions Enabler Licenses - Fibre Channel connection between each array and the fabric
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Verifying that EMC solutions enabler licenses are installed
Verifying CLI/API functionality for EMC Symmetrix arrays
Before performing any license
verification, verify that EMC Solutions Enabler is installed on the host
where the CommandCentral Storage Management Server or managed host is
installed.
To determine whether the EMC solutions enabler is installed (UNIX)
-
Display the following directory:
/usr/symcli/bin.
EMC Solutions Enabler (SYMCLI) creates soft links for all SYMCLI binaries at this location.
-
If these links are not present, issue the following command at the root directory:
find . -name symcfg -print
-
Continue with one of the following;-
If the Solutions Enabler is installed, determine what solutions enabler licenses are installed.
The path to where Solutions Enabler is installed is displayed. For example:
./opt/emc/WideSky/V5.2.0/bin/symcfg
-
If the Solutions Enabler is not installed, a path is not returned. Review information on the Solutions Enabler.
-
If the Solutions Enabler is installed, determine what solutions enabler licenses are installed.
To determine what solutions enabler licenses are installed and enabled
-
To determine what Solutions Enabler licenses are installed and enabled, look at the contents of the symapi_licenses.dat file.
License Key: XXXX-XXXX-XXXX-XXXX WIDESKY Feature: TimeFinder / Symmetrix License Key: XXXX-XXXX-XXXX-XXXX WIDESKY Feature: BASE / Symmetrix License Key: XXXX-XXXX-XXXX-XXXX WIDESKY Feature: ConfigChange / Symmetrix License Key: XXXX-XXXX-XXXX-XXXX WIDESKY Feature: SERVER / Symmetrix License Key: XXXX-XXXX-XXXX-XXXX WIDESKY Feature: DevMasking / Symmetrix
Licenses can be bundled together, in which case you might not see all installed and enabled licenses in the symapi_licenses.dat file.
-
Change to the directory where the EMC Solutions Enabler is installed and run the commands.
-
If the license for the command is not installed, an error message displays. Install the license.
More Information
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Installing EMC solutions enabler licenses
Verifying CLI/API functionality for EMC Symmetrix arrays
Install the EMC Solutions Enabler licenses on the host where the
CommandCentral Storage Management Server or managed host is installed.
To install the EMC solutions enabler licenses
-
Enter the following command to invoke the WideSky License Management Facility (LMF):
symlmf
The following displays:
E M C W I D E S K Y WIDESKY LICENSE MANAGEMENT FACILITY Register WIDESKY License Key (y/[n]) ?
-
Enter y to input a license key.
The following displays:
Enter WIDESKY License Key :
-
Enter the license key
in the format specified by EMC documentation. If you enter a valid key, a
message similar to the following displays:
The WideSky License Key for the BASE feature was successfully registered. Register WIDESKY License Key (y/[n]) ?
-
To enter more license keys, continue with step Step 3.
To exit, enter n.
-
After the license keys are installed, continue with one of the following:- Verifying CLI/API functionality on UNIX for EMC Symmetrix arrays
- Verifying CLI/API functionality on Windows for EMC Symmetrix arrays
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Verifying CLI/API functionality on UNIX for EMC Symmetrix arrays
Verifying CLI/API functionality for EMC Symmetrix arrays
To verify that the required CLI/APIs
are installed and functioning, perform the following tasks on the
CommandCentral Storage managed host where the EMC Solutions Enabler is
installed. Install all specified software on the host and storage array
and perform any specified configuration before performing these tasks.
Log in as root.
To determine where the EMC solutions enabler is installed (UNIX)
-
EMC Solutions Enabler (SYMCLI) creates soft links for all SYMCLI binaries at /usr/symcli/bin. If these links are not present, issue the following command at the root directory:
find . -name symcfg -print
The path to where Solutions Enabler is installed is displayed. For example:
./opt/emc/WideSky/V5.2.0/bin/symcfg
If Solutions Enabler is not installed, a path is not returned.
If no path displays, See EMC solutions enabler (SYMCLI) for EMC Symmetrix arrays.
To determine the EMC solutions enabler version (UNIX)
-
At the command line, change to the directory where Solutions Enabler is installed.
-
Enter the following at the command line:
./symcli
The SYMCLI version number and other information display. For example:
Symmetrix Command Line Interface (SYMCLI) Version V5.2.0.0 (Edit Level: 425) built with SYMAPI Version V5.2.0.0 (Edit Level: 425)
-
Refer to the CommandCentral Storage Hardware and Software Compatibility List to verify that the installed version is supported.
To determine the array firmware version (UNIX)
-
At the command line, change to the directory where Solutions Enabler is installed.
-
Enter the following at the command line:
./symcfg list
A list of all connected Symmetrix arrays displays. For example:
S Y M M E T R I X Mcode Cache Num Phys Num Symm SymmID Attachment Model Version Size(MB) Devices Devices 000182504558 Local 3400 5266 2048 1 755
-
Determine the microcode version, which is 5266 in this example. Refer to the CommandCentral Storage Hardware and Software Compatibility List to verify that the installed version is supported.
To determine whether Symmetrix arrays and physical devices are visible to the host (UNIX)
-
At the command line, change to the directory where Solutions Enabler is installed.
-
Enter the following at the command line:
./symcfg discover
A message similar to the following displays:
This operation may take up to a few minutes. Please be patient...
-
If the previous command did not return an error message, enter the following at the command line:
./symcfg list
A list of all connected Symmetrix arrays displays. For example:
S Y M M E T R I X Mcode Cache Num Phys Num Symm SymmID Attachment Model Version Size(MB) Devices Devices 000182504558 Local 3400 5266 2048 1 755
-
Verify that all connected Symmetrix arrays are listed.
-
If a connected array is not listed, this could mean that no device in that array is visible to the host.
-
If the previous command returned a list of arrays, enter the following at the command line for each array listed:
./sympd -sid symmetrixId list
where symmetrixId is one of the IDs returned by the symcfg list command.
A list of all devices in the specified array that are visible to the host displays.
For example:
./sympd -sid 000182504558 list Symmetrix ID: 000182504558 Device Name Directors Device ---------------------------- ------------ --------------------- Cap Physical Sym SA :P DA :IT Config Attribute Sts MB) ---------------------------- ------------ --------------------- /dev/rdsk/c1t1d0s2 0000 01B:0 02A:D1 2-Way Mir N/Grp'd VCM WD 8
-
For each connected Symmetrix array, verify that at least one physical device is listed.
-
If you see an error message similar to "Gatekeeper not found," no LUNs in the specified array are visible to the host.
If this occurs, review information about LUN visibility.
See LUN visibility for EMC Symmetrix arrays.
To enable extended discovery and management of a Symmetrix array, the VCMDB in that array must be visible to the CommandCentral Storage host where the EMC Solutions Enabler is installed.
To determine whether a VCMDB device for each array is visible to the host and in the ready state (UNIX)
-
At the command line, change to the directory where Solutions Enabler is installed.
-
To determine which VCMDB devices are visible to the host, enter the following at the command line:
./sympd -sid symID -vcm list
where symID is the last two digits of the array identifier.
Information is returned for each VCMDB device that is visible to the host. In the following example, the command is issued twice. No devices are visible for array 27, but a device named c3t0d0s2 is visible for array 84. (The command output is broken into two lines to make it easier to read.)
# ./sympd -sid 27 -vcm list Symmetrix ID: 000187400527 No devices were found # ./sympd -sid 84 -vcm list Symmetrix ID: 000187900584 Device Name Directors -------------------------- ------------ Physical Sym SA :P DA :IT -------------------------- ------------ /dev/rdsk/c3t0d0s2 0000 01C:0 16B:C8 Device ---------------------------------------- Cap Config Attribute Sts (MB) ----------------------------------------- 2-Way Mir N/Grp'd VCM WD 45
-
Note the status (Sts) of the VCMDB device (VCM).
- A status of WD (Write Disabled) means the device is ready.
-
A status of NR means the device is not ready. In this case, make the device ready by issuing the following command:
./symdev -sid symmetrixId ready symDeviceID
where symmetrixId is the array ID and symDeviceID is the Symmetrix device ID.
To make ready the device in the proceeding example (whose symDeviceID is 0000), you would issue the following command:
./symdev -sid 000187900584 ready 0000
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Repeat step Step 2 and step Step 3 for each Symmetrix array that is attached to the host.
More Information
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Verifying CLI/API functionality on Windows for EMC Symmetrix arrays
Verifying CLI/API functionality for EMC Symmetrix arrays
To verify that the required CLI/APIs
are installed and functioning, perform the following tasks on the
CommandCentral Storage host where the EMC Solutions Enabler is
installed. Install all specified software on the host and storage array
and perform any specified configuration before performing these tasks.
Log on as a user with administrator-level privileges.
To determine where the EMC solutions enabler is installed (Windows)
-
In the Search window, search for symcfg.exe under Program Files.
The search returns the path to where the Solutions Enabler executables are installed.
-
If the EMC Solutions Enabler is not installed at the default location, use the vaildiag CLI tool to input the install location to CommandCentral Storage.
To determine the EMC solutions enabler version (Windows)
-
At the command line, change to the directory where Solutions Enabler is installed.
-
Enter the following at the command line:
symcli
The SYMCLI version number and other information display.
For example:
Symmetrix Command Line Interface (SYMCLI) Version V5.2.0.0 (Edit Level: 425) built with SYMAPI Version V5.2.0.0 (Edit Level: 425)
-
See the CommandCentral Storage Hardware and Software Compatibility List to verify that the installed version is supported.
To determine the array firmware version (Windows)
-
At the command line, change to the directory where Solutions Enabler is installed.
-
Enter the following at the command line:
symcfg list
A list of all connected Symmetrix arrays displays. For example:
S Y M M E T R I X Mcode Cache Num Phys Num Symm SymmID Attachment Model Version Size(MB) Devices Devices 000182504558 Local 3400 5266 2048 1 755
-
Determine the microcode version, which is 5266 in this example.
See the CommandCentral Storage Hardware and Software Compatibility List to verify that the installed version is supported.
To determine whether Symmetrix arrays and physical devices are visible to the host (Windows)
-
At the command line, change to the directory where the EMC Solutions Enabler is installed.
-
Enter the following at the command line:
symcfg discover
A message similar to the following displays:
This operation may take up to a few minutes. Please be patient...
-
If the previous command did not return an error message, enter the following at the command line:
symcfg list
A list of all connected Symmetrix arrays displays. For example:
S Y M M E T R I X Mcode Cache Num Phys Num Symm SymmID Attachment Model Version Size(MB) Devices Devices 000182504558 Local 3400 5266 2048 1 755
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Verify that all connected Symmetrix arrays are listed.
-
If a connected array is not listed, this could mean that no device in that array is visible to the host.
-
If the previous command returned a list of arrays, enter the following at the command line, for each array listed:
sympd -sid symmetrixId list
where symmetrixId is the array ID returned by the symcfg list command.
A list of all devices in the specified array that are visible to the host displays.
For example:
C:\Program Files\EMC\WideSky\bin>sympd -sid 000182504558 list Symmetrix ID: 000182504558 Device Name Directors Device --------------------------- ------------- --------------------- Cap Physical Sym SA :P DA :IT Config Attribute Sts MB) --------------------------- ------------- --------------------- \\.\PHYSICALDRIVE1 0000 01B:0 02A:D1 2-Way Mir N/Grp'd VCM WD 8 \\.\PHYSICALDRIVE2 0001 01B:0 02A:C0 2-Way Mir N/Grp'd NR 534 \\.\PHYSICALDRIVE3 0002 01B:0 03A:C0 2-Way Mir N/Grp'd RW 534 \\.\PHYSICALDRIVE4 0003 01B:0 14A:C0 2-Way Mir N/Grp'd RW 534 \\.\PHYSICALDRIVE5 0004 01B:0 15A:C0 2-Way Mir N/Grp'd RW 534 \\.\PHYSICALDRIVE6 0005 01B:0 02B:C0 2-Way Mir N/Grp'd RW 534 \\.\PHYSICALDRIVE7 0006 01B:0 03B:C0 2-Way Mir N/Grp'd RW 534 \\.\PHYSICALDRIVE8 0008 01B:0 15B:C0 2-Way Mir N/Grp'd RW 534
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For each connected Symmetrix array, verify that at least one physical device is listed.
-
If you see an error message similar to, "Gatekeeper not found," no LUNs in the specified array are visible to the host.
If this occurs, review information about LUN visibility.
See LUN visibility for EMC Symmetrix arrays.
To enable extended discovery and management of a Symmetrix array, the VCMDB in that array must be visible to the CommandCentral Storage host where the EMC Solutions Enabler is installed.
To determine whether a VCMDB device for each array is visible to the host and in the ready state (Windows)
-
At the command line, change to the directory where Solutions Enabler is installed.
-
To determine which VCMDBs are visible to the host. Enter the following at the command line:
sympd -sid symID -vcm list
where symID is the last two digits of the array identifier.
Information is returned for each VCMDB device that is visible to the host. In the following example, the command is issued twice. No devices are visible for array 27, but a device named c3t0d0s2 is visible for array 84. (The command output is broken into two lines to make it easier to read.)
C:>sympd -sid 27 -vcm list Symmetrix ID: 000187400527 No devices were found C:>sympd -sid 84 -vcm list Symmetrix ID: 000187900584 Device Name Directors -------------------------- ------------ Physical Sym SA :P DA :IT -------------------------- ------------ /dev/rdsk/c3t0d0s2 0000 01C:0 16B:C8 Device ---------------------------------------- Cap Config Attribute Sts (MB) ----------------------------------------- 2-Way Mir N/Grp'd VCM WD 45
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Note the status (Sts) of the VCMDB device (VCM).
- A status of WD (Write Disabled) means the device is ready.
-
A status of NR means the device is not ready. In this case, make the device ready by issuing the following command:
symdev -sid symmetrixId ready symDeviceID
where symmetrixId is the array ID and symDeviceID is the Symmetrix device ID.
To make ready the device in the proceeding example (whose symDeviceID is 0000), you would issue the following command:
symdev -sid 000187900584 ready 0000
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Repeat step Step 2 and step Step 3 for each Symmetrix array that is attached to the host.
More Information
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CommandCentral Storage setup requirements for EMC Symmetrix arrays
About EMC Symmetrix and DMX storage array requirements
To enable array discovery and management, the CommandCentral Storage
Operations Module (OM) must be enabled and the array explorers must be
installed on the CommandCentral Storage host where array discovery is
done.
Setup includes the following tasks:
- Inputting SYMCLI nondefault install location
- Disabling discovery of Symmetrix arrays
- Enabling discovery of Symmetrix arrays
- SRDF discovery of Symmetrix arrays
- Configuring the EMC Symmetrix explorer
- Editing EMC Symmetrix device information
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Inputting SYMCLI nondefault install location
CommandCentral Storage setup requirements for EMC Symmetrix arrays
To enter the SYMCLI install location -
Click Settings > Managed Hosts.
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In the Managed Hosts table, click the host where you installed SYMCLI.
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In the Explorers table, check the EMCSymmetrixExplorer.
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From the drop-down list, click Configure Explorer and click Go.
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In the Configure Explorer - Explorer Settings dialog box, click Advanced Settings and enter the path to the SYMCLI in the textbox.
- Click Next
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Disabling discovery of Symmetrix arrays
CommandCentral Storage setup requirements for EMC Symmetrix arrays
EMC Symmetrix storage arrays are discovered and managed in-band. All
arrays with a Fibre Channel or SCSI connection to a CommandCentral
Storage host where SYMCLI is installed are discovered. You can disable
individual arrays.
To disable discovery of individual Symmetrix arrays
-
Click Settings > Managed Hosts.
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In the Managed Hosts table, click the host where you installed SYMCLI.
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In the Explorers table, click the EMCSymmetrixExplorer.
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On the Overview tab, check the box next to the name of the Symmetrix array you want to disable.
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From the drop-down list, click Disable Discovery and click Go.
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In the confirmation dialog box, click OK.
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Repeat these steps for each Symmetrix array you want to disable.
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Enabling discovery of Symmetrix arrays
CommandCentral Storage setup requirements for EMC Symmetrix arrays
To specify which EMC Symmetrix arrays are discovered-
Click Settings > Managed Hosts.
-
In the Managed Hosts table, click the host where you installed SYMCLI.
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In the Explorers table, click the EMCSymmetrixExplorer.
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On the Overview tab, check the box next to the name of the Symmetrix array you want to enable.
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From the drop-down list, click Enable Discovery and click Go.
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In the confirmation dialog box, click OK.
-
Repeat these steps for each Symmetrix array that you want to discover.
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SRDF discovery of Symmetrix arrays
CommandCentral Storage setup requirements for EMC Symmetrix arrays
SRDF is a remote replication mechanism in the EMC Symmetrix arrays. The SRDF associations are between devices of two different Symmetrix arrays, called SRDF pairs. SRDF pairs consists of the primary that is in one array and the secondary in another array. You must configure CommandCentral Storage to discover both of these arrays from the same EMCSymmetrixExplorer process.
By default, the EMCSymmetrixExplorer auto discovers all Symmetrix arrays available for discovery on the managed host. If, say for the purpose of load balancing of discovery, one of the Symmetrix arrays is configured to be discovered in another instance of the EMCSymmetrixExplorer, be it on the same host or a different host, then the SRDF discovery will not happen. However, if one of the arrays is explicitly disabled, then that explorer can no longer discover the SRDF pairs and connections between the disabled array and other arrays connected to it.
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Configuring the EMC Symmetrix explorer
CommandCentral Storage setup requirements for EMC Symmetrix arrays
To configure the EMC Symmetrix explorer-
Click Settings > Managed Hosts.
-
In the Managed Hosts table, click the host where you installed SYMCLI.
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In the Explorers table, check EMCSymmetrixExplorer.
-
From the drop-down list, click Configure Explorer and click Go.
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In the Configure Explorer - Explorer Settings dialog box, enter the parameters you are setting or changing:
-
Click Next.
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Editing EMC Symmetrix device information
CommandCentral Storage setup requirements for EMC Symmetrix arrays
To edit EMC Symmetrix device information-
Click Settings > Managed Hosts.
-
In the Managed Hosts table, click the host where you installed SYMCLI.
-
In the Explorers table, click the EMCSymmetrixExplorer.
-
On the Overview tab, check the Symmetrix array whose configuration you want to modify.
-
From the drop-down list, click Edit Device Configuration and click Go.
-
In the Configure Device - Device Credentials dialog box, enter the parameters you are setting or changing:
-
Click Next.
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-
Click Settings > Managed Hosts.
-
Click Settings > Managed Hosts.
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Click Settings > Managed Hosts.
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